Based on the Commercial Transactions Law, the details are as follows:

• Selling Company Name: SUNSHINE GLOBAL CO., LTD
• Business Manager: PHAM DINH THUONG
• Address: Saitama, Warabi-Tsukakoshi-1-2-14, Hanami Building 502
• Phone Number: 048–420–6088
• Email Address: sunny.sp.japan@gmail.com
• Sales URL: https://sunshine-jp.net

Payment Methods:

• Cash on delivery (COD) or bank transfer.
• Additional charges besides the product price are as follows:
  • If COD is selected, a home delivery fee will be applied.
  • Minimum purchase quantity: 1 product or more.
  • Please place a valid order within 7 days.
  • If payment is not completed within 14 days, the order will be canceled.
  • For advance payment, if no specific date is indicated, the product will be shipped within 3 days after payment confirmation.
  • For cash on delivery, if no specific date is indicated, we will ship within 3 days after order confirmation.
  • For other payment methods, the product will be shipped within 3 days after the order is placed, unless a specific delivery date is requested.

Product Delivery Method:

• After careful packaging, the product will be delivered to you by a shipping company.

Returns/Defective Products:

• If the product is defective due to our company’s fault, we will take full responsibility.
• A replacement product will be sent to you on the next business day.

[Return Eligibility]: Cases where the defect is caused by our company.
[Return Period]: Refunds will be processed if you contact us within 7 days after purchase.
[Return Procedure]:

1. Please request a refund via email.
2. The purchase amount will be refunded to the designated account within 10 days.